Previous incidents

December 2025
Dec 06, 2025
1 incident

Shopify App - Returns and Exchanges is down

Downtime

Resolved Dec 06 at 10:21am UTC

Shopify App - Returns and Exchanges recovered.

5 previous updates
Dec 05, 2025
1 incident

Shopify App - Returns and Exchanges is down

Downtime

Resolved Dec 05 at 07:43pm UTC

Shopify App - Returns and Exchanges recovered.

3 previous updates
Dec 04, 2025
1 incident

APIs - Estimated Delivery Date and Dashboard - B2C [Backend] and Returns [Bac...

Downtime

Resolved Dec 04 at 09:35am UTC

APIs - Estimated Delivery Date recovered.

3 previous updates
Dec 02, 2025
1 incident

Saarthi - Rider App is down

Downtime

Resolved Dec 02 at 09:20am UTC

Saarthi - Rider App recovered.

1 previous update
Dec 01, 2025
1 incident

Dashboard - B2C is down

Downtime

Resolved Dec 01 at 07:47am UTC

Dashboard - B2C recovered.

3 previous updates
November 2025
Nov 30, 2025
1 incident

Shopify App - Returns and Exchanges is down

Downtime

Resolved Nov 30 at 02:46am UTC

Shopify App - Returns and Exchanges recovered.

1 previous update
Nov 25, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved Nov 25 at 06:06am UTC

Tracking page - Basic recovered.

1 previous update
Nov 21, 2025
1 incident

Dashboard - B2C [Backend] and Returns [Backend], Dashboard - B2B, and 4 other...

Downtime

Resolved Nov 21 at 01:51pm UTC

Tracking page - Basic recovered.

21 previous updates
Nov 20, 2025
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Downtime

Resolved Nov 20 at 04:21am UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

1 previous update
Nov 18, 2025
1 incident

APIs - Serviceability - AWS, Dashboard - B2C, and 9 other services are down

Downtime

Resolved Nov 19 at 05:51pm UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

30 previous updates
Nov 13, 2025
1 incident

Dashboard - B2C [Backend] and Returns [Backend], Tracking Page - personalised...

Downtime

Resolved Nov 13 at 07:45pm UTC

Shopify App - Estimated Delivery Date recovered.

5 previous updates
Nov 08, 2025
1 incident

Tracking Page - personalised 1 is down

Downtime

Resolved Nov 08 at 08:46am UTC

Tracking Page - personalised 1 recovered.

1 previous update
Nov 07, 2025
1 incident

Tracking Page - personalised 1 is down

Downtime

Resolved Nov 07 at 01:24pm UTC

Tracking Page - personalised 1 recovered.

3 previous updates
Nov 06, 2025
1 incident

Tracking Page - personalised 1 is down

Downtime

Resolved Nov 06 at 08:57pm UTC

Tracking Page - personalised 1 recovered.

1 previous update
Nov 05, 2025
1 incident

APIs - Order creation / AWB Registration and APIs - Serviceability - AWS are ...

Downtime

Resolved Nov 05 at 12:36pm UTC

APIs - Order creation / AWB Registration recovered.

3 previous updates
Nov 03, 2025
1 incident

APIs - Estimated Delivery Date and Tracking Page - personalised 2 are down

Downtime

Resolved Nov 03 at 04:56pm UTC

Tracking Page - personalised 2 recovered.

7 previous updates
October 2025
Oct 29, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved Oct 29 at 01:28pm UTC

Tracking page - Basic recovered.

1 previous update
Oct 25, 2025
1 incident

APIs - Order creation / AWB Registration, APIs - Serviceability - AWS, and 4 ...

Downtime

Resolved Oct 25 at 08:21am UTC

Tracking Page - personalised 2 recovered.

11 previous updates
Oct 24, 2025
1 incident

APIs - Order creation / AWB Registration, Tracking page - Basic, and 3 other ...

Downtime

Resolved Oct 24 at 01:42pm UTC

APIs - Order creation / AWB Registration recovered.

8 previous updates
Oct 16, 2025
1 incident

APIs - Order creation / AWB Registration, Tracking page - Basic, and 3 other ...

Downtime

Resolved Oct 16 at 08:37am UTC

APIs - Order creation / AWB Registration recovered.

9 previous updates
Oct 15, 2025
1 incident

APIs - Order creation / AWB Registration, Tracking page - Basic, and 3 other ...

Downtime

Resolved Oct 15 at 12:06pm UTC

APIs - Order creation / AWB Registration recovered.

8 previous updates
Oct 14, 2025
1 incident

APIs - Order creation / AWB Registration, Tracking page - Basic, and 3 other ...

Downtime

Resolved Oct 14 at 08:24am UTC

Tracking page - Basic recovered.

6 previous updates
Oct 10, 2025
1 incident

Tracking Page - personalised 2 is down

Downtime

Resolved Oct 10 at 07:56am UTC

Tracking Page - personalised 2 recovered.

1 previous update
Oct 09, 2025
1 incident

Tracking Page - personalised 1, Tracking Page - personalised 2, and 1 other s...

Downtime

Resolved Oct 09 at 09:38pm UTC

Tracking Page - personalised 1, Tracking Page - personalised 2, and Shopify App - Returns and Exchanges recovered.

2 previous updates
Oct 07, 2025
1 incident

Shopify App - Estimated Delivery Date is down

Downtime

Resolved Oct 07 at 05:04pm UTC

Shopify App - Estimated Delivery Date recovered.

7 previous updates
Oct 03, 2025
1 incident

APIs - Tracking - AWS, Tracking Page - personalised 1, and 1 other service ar...

Downtime

Resolved Oct 03 at 06:22pm UTC

APIs - Tracking - AWS and Tracking Page - personalised 1 recovered.

5 previous updates
Oct 02, 2025
1 incident

APIs - Tracking - AWS is down

Downtime

Resolved Oct 02 at 11:28am UTC

APIs - Tracking - AWS recovered.

1 previous update