Tracking page - Basic, Trac...

Downtime

Tracking page - Basic, Tracking Page - personalised 1, and 3 other services are down

Oct 24, 2025 at 1:08pm UTC

Affected services

APIs - Order creation / AWB Registration

Tracking page - Basic

Tracking Page - personalised 1

Tracking Page - personalised 2

Returns and Exchanges - Customer Portal

Resolved
Oct 24, 2025 at 1:42pm UTC

APIs - Order creation / AWB Registration recovered.

Updated
Oct 24, 2025 at 1:28pm UTC

Tracking page - Basic and Shopify App - Returns and Exchanges recovered.

Updated
Oct 24, 2025 at 1:26pm UTC

Tracking Page - personalised 2 recovered.

Updated
Oct 24, 2025 at 1:25pm UTC

Tracking Page - personalised 1 recovered.

Updated
Oct 24, 2025 at 1:18pm UTC

Tracking page - Basic went down.

Updated
Oct 24, 2025 at 1:17pm UTC

Tracking page - Basic recovered.

Updated
Oct 24, 2025 at 1:09pm UTC

Tracking page - Basic and Tracking Page - personalised 1 went down.

Updated
Oct 24, 2025 at 1:09pm UTC

Tracking Page - personalised 2 went down.

Created
Oct 24, 2025 at 1:08pm UTC

APIs - Order creation / AWB Registration and Shopify App - Returns and Exchanges went down.