All services are online

Last updated on May 6, 2026 at 12:12am UTC

APIs - Order creation / AWB Registration
99.948% uptime
30 days ago
Today
APIs - Tracking - AWS
99.955% uptime
30 days ago
Today
APIs - Serviceability - AWS
99.998% uptime

Response times

APIs - Estimated Delivery Date
99.991% uptime

Response times

Dashboard - B2C
99.990% uptime
30 days ago
Today
Dashboard - B2C [Backend] and Returns [Backend]
99.654% uptime
30 days ago
Today
Dashboard - B2B
100% uptime
30 days ago
Today
Tracking page - Basic
99.917% uptime
30 days ago
Today
Tracking Page - personalised 1
99.904% uptime
30 days ago
Today
Tracking Page - personalised 2
99.932% uptime
30 days ago
Today
Tracking Page - personalised 3
99.956% uptime
30 days ago
Today
Tracking Page - personalised 4
99.941% uptime
30 days ago
Today
Tracking Page - personalised 5
99.959% uptime
30 days ago
Today
Tracking Page - personalised 6
99.948% uptime
30 days ago
Today
Tracking page - backend application
100% uptime
30 days ago
Today
Saarthi - Rider App
100% uptime
30 days ago
Today
API - Recommendation & Order Creation
99.991% uptime
30 days ago
Today
Dashboard
99.993% uptime
30 days ago
Today
Tracking Page - personalised
99.979% uptime
30 days ago
Today
Estimated Delivery Date
99.956% uptime
30 days ago
Today
Returns and Exchanges - Customer Portal
99.890% uptime

Response times

Returns and Exchanges - Admin Portal
99.996% uptime
30 days ago
Today
URL Shortner
100% uptime
30 days ago
Today
Returns and Exchange UI
100% uptime
30 days ago
Today
Returns and Exchange Dashboard
100% uptime
30 days ago
Today
Return Order Processing Service
100% uptime
30 days ago
Today
Exchange Order Processing Service
100% uptime
30 days ago
Today

Previous incidents

May 05, 2026

Dashboard - B2C [Backend] and Returns [Backend] is down

Downtime

Resolved May 5, 2026 at 6:02pm UTC

Root Cause Analysis

On 4 May 2026, customers were unable to access dashboard.clickpost.in from 4:32 PM to 5:00 PM because its backend server was down. The service was failing under stack overflows and elevated latency on every incoming request, making the dashboard effectively unusable until the change was reverted.

The trigger was a change made the same day as part of productionizing eBPF-based GC tracing metrics for Python. To correlate GC pressure with API latency on a per-host basis, we...

4 previous updates

APIs - Estimated Delivery Date and Dashboard - B2C [Backend] and Returns [Bac...

Downtime

Resolved May 5, 2026 at 10:32am UTC

APIs - Estimated Delivery Date recovered.

3 previous updates
Apr 30, 2026

Returns and Exchanges - Customer Portal and Dashboard - B2C [Backend] and Ret...

Downtime

Resolved Apr 30, 2026 at 3:45pm UTC

Returns and Exchanges - Customer Portal recovered.

7 previous updates
Previous updates