Previous incidents

July 2025
Jul 04, 2025
2 incidents

Tracking Page - personalised 1 is down

Downtime

Resolved Jul 04 at 10:22pm HDT

Tracking Page - personalised 1 recovered.

1 previous update

Scheduled and Dashboard Reports not delivering on Email

Degraded

Resolved Jul 04 at 08:05am HDT

The reporting issue has now been resolved.

We are actively monitoring the system on our end to ensure continued stability.

1 previous update
Jul 03, 2025
1 incident

Shopify App - Returns and Exchanges is down

Downtime

Resolved Jul 03 at 07:57pm HDT

Shopify App - Returns and Exchanges recovered.

3 previous updates
June 2025
Jun 30, 2025
1 incident

Saarthi - Rider App is down

Downtime

Resolved Jun 30 at 08:40pm HDT

Saarthi - Rider App recovered.

1 previous update
Jun 18, 2025
1 incident

Tracking Page - personalised 1 is down

Downtime

Resolved Jun 19 at 02:26am HDT

Tracking Page - personalised 1 recovered.

3 previous updates
Jun 16, 2025
2 incidents

APIs - Order creation / AWB Registration is down

Downtime

Resolved Jun 24 at 01:52pm HDT

The issue has been resolved.

Please be assured that we are actively monitoring the OC APIs to ensure everything is working seamlessly.

3 previous updates

Tracking page - Basic is down

Downtime

Resolved Jun 16 at 09:23pm HDT

Tracking page - Basic recovered.

1 previous update
Jun 11, 2025
1 incident

Shopify App - Estimated Delivery Date is down

Downtime

Resolved Jun 11 at 05:19am HDT

Shopify App - Estimated Delivery Date recovered.

1 previous update
May 2025
May 26, 2025
1 incident

Shopify App - Returns and Exchanges is down

Downtime

Resolved May 26 at 11:55pm HDT

Shopify App - Returns and Exchanges recovered.

3 previous updates
May 19, 2025
1 incident

Tracking page - Basic, Shopify App - Estimated Delivery Date, and 1 other ser...

Downtime

Resolved May 20 at 02:49am HDT

Shopify App - Estimated Delivery Date recovered.

4 previous updates
May 18, 2025
1 incident

Tracking page - Basic, Tracking Page - personalised 2, and 1 other service ar...

Downtime

Resolved May 18 at 09:00pm HDT

Tracking page - Basic recovered.

6 previous updates
May 14, 2025
1 incident

Tracking page - Basic and Shopify App - Returns and Exchanges are down

Downtime

Resolved May 14 at 10:39pm HDT

Tracking page - Basic recovered.

7 previous updates
May 11, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved May 11 at 07:10pm HDT

Tracking page - Basic recovered.

5 previous updates
May 08, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved May 08 at 09:31pm HDT

Tracking page - Basic recovered.

1 previous update
May 07, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved May 08 at 02:13am HDT

Tracking page - Basic recovered.

7 previous updates
May 06, 2025
1 incident

Tracking page - Basic and Tracking Page - personalised 2 are down

Downtime

Resolved May 07 at 06:44am HDT

Tracking Page - personalised 2 recovered.

19 previous updates
May 05, 2025
1 incident

Tracking page - Basic and Tracking Page - personalised 1 are down

Downtime

Resolved May 05 at 10:17pm HDT

Tracking page - Basic recovered.

7 previous updates
May 04, 2025
1 incident

Tracking page - Basic and Tracking Page - personalised 1 are down

Downtime

Resolved May 05 at 01:54am HDT

Tracking Page - personalised 1 recovered.

5 previous updates
May 02, 2025
1 incident

Tracking page - Basic is down

Downtime

Resolved May 02 at 10:36pm HDT

Tracking page - Basic recovered.

1 previous update
May 01, 2025
2 incidents

Shopify App - Estimated Delivery Date is down

Downtime

Resolved May 01 at 06:36pm HDT

Shopify App - Estimated Delivery Date recovered.

3 previous updates

GCP APIs - All is down

Downtime

Resolved May 01 at 12:04pm HDT

GCP APIs - All recovered.

1 previous update