Previous incidents

August 2026
Aug 20, 2026
2 incidents

Issue with Clickpost Custom Shipping Labels

Resolved

Resolved Aug 20, 2026 at 9:50am UTC

The issue has been resolved

1 previous update

Tracking Page - personalised 1, Tracking Page - personalised 2, and 4 other s...

Resolved

Resolved Aug 20, 2026 at 9:40am UTC

Tracking Page - personalised 2 recovered.

25 previous updates

Aug 19, 2026
1 incident

API - Recommendation & Order Creation is down

Resolved

Resolved Aug 19, 2026 at 12:05am UTC

API - Recommendation & Order Creation recovered.

1 previous update

Aug 18, 2026
1 incident

API - Recommendation & Order Creation is down

Resolved

Resolved Aug 18, 2026 at 12:03am UTC

API - Recommendation & Order Creation recovered.

1 previous update

Aug 16, 2026
1 incident

API - Recommendation & Order Creation is down

Resolved

Resolved Aug 16, 2026 at 12:05am UTC

API - Recommendation & Order Creation recovered.

1 previous update

Aug 14, 2026
1 incident

Tracking Page - personalised 1, Tracking Page - personalised 3, and 2 other s...

Resolved

Resolved Aug 14, 2026 at 7:01pm UTC

Tracking Page - personalised 1 recovered.

2 previous updates

Aug 13, 2026
1 incident

Returns and Exchanges - Customer Portal is down

Resolved

Resolved Aug 13, 2026 at 11:56am UTC

Returns and Exchanges - Customer Portal recovered.

1 previous update

Aug 08, 2026
1 incident

Returns and Exchanges - Customer Portal is down

Resolved

Resolved Aug 8, 2026 at 10:08am UTC

Returns and Exchanges - Customer Portal recovered.

1 previous update

Aug 04, 2026
1 incident

APIs - Tracking - AWS is down

Resolved

Resolved Aug 4, 2026 at 10:03am UTC

APIs - Tracking - AWS recovered.

1 previous update

Aug 03, 2026
1 incident

Estimated Delivery Date and APIs - Tracking - AWS are down

Resolved

Resolved Aug 3, 2026 at 3:04pm UTC

Estimated Delivery Date recovered.

3 previous updates

July 2026
Jul 29, 2026
1 incident

Tracking Page - personalised 6 is down

Resolved

Resolved Jul 29, 2026 at 10:34am UTC

Tracking Page - personalised 6 recovered.

1 previous update

Jul 27, 2026
1 incident

Tracking Page - personalised 6 is down

Resolved

Resolved Jul 27, 2026 at 4:37pm UTC

Tracking Page - personalised 6 recovered.

1 previous update

Jul 26, 2026
1 incident

Tracking page - backend application is down

Resolved

Resolved Jul 26, 2026 at 7:49pm UTC

Tracking page - backend application recovered.

1 previous update

Jul 25, 2026
1 incident

Tracking Page - personalised 1, Tracking Page - personalised 2, and 5 other s...

Resolved

Resolved Jul 25, 2026 at 7:13am UTC

Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered.

11 previous updates

Jul 23, 2026
1 incident

API - Recommendation & Order Creation is down

Resolved

Resolved Jul 23, 2026 at 5:47pm UTC

API - Recommendation & Order Creation recovered.

1 previous update

Jul 22, 2026
1 incident

Estimated Delivery Date is down

Resolved

Resolved Jul 22, 2026 at 4:25am UTC

Estimated Delivery Date recovered.

1 previous update

Jul 17, 2026
1 incident

Dashboard - B2C is down

Resolved

Resolved Jul 17, 2026 at 7:25am UTC

Dashboard - B2C recovered.

1 previous update

Jul 11, 2026
1 incident

Dashboard - B2C is down

Resolved

Resolved Jul 11, 2026 at 5:55pm UTC

Dashboard - B2C recovered.

1 previous update

Jul 07, 2026
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Resolved

Resolved Jul 7, 2026 at 7:46am UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

1 previous update

June 2026
Jun 30, 2026
1 incident

Estimated Delivery Date is down

Resolved

Resolved Jun 30, 2026 at 1:15pm UTC

Estimated Delivery Date recovered.

1 previous update

Jun 27, 2026
1 incident

Estimated Delivery Date is down

Resolved

Resolved Jun 27, 2026 at 7:03am UTC

Estimated Delivery Date recovered.

3 previous updates

Jun 26, 2026
1 incident

Estimated Delivery Date is down

Resolved

Resolved Jun 26, 2026 at 7:00pm UTC

Estimated Delivery Date recovered.

1 previous update

Jun 25, 2026
1 incident

Estimated Delivery Date is down

Resolved

Resolved Jun 25, 2026 at 1:08pm UTC

Estimated Delivery Date recovered.

7 previous updates

Jun 24, 2026
1 incident

Dashboard - B2C, Dashboard - B2B, and 1 other service are down

Resolved

Resolved Jun 24, 2026 at 10:52am UTC

Dashboard - B2B recovered.

5 previous updates

Jun 22, 2026
1 incident

Tracking Page - personalised 2, Tracking Page - personalised 3, and 2 other s...

Resolved

Resolved Jun 22, 2026 at 12:56pm UTC

Tracking Page - personalised 2 recovered.

4 previous updates

Jun 21, 2026
1 incident

Dashboard and Tracking Page - personalised are down

Resolved

Resolved Jun 21, 2026 at 5:12pm UTC

Dashboard and Tracking Page - personalised recovered.

1 previous update

Jun 17, 2026
1 incident

Tracking Page - personalised 5 is down

Resolved

Resolved Jun 17, 2026 at 1:14pm UTC

Tracking Page - personalised 5 recovered.

1 previous update

Jun 16, 2026
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Resolved

Resolved Jun 16, 2026 at 4:17am UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

1 previous update

Jun 15, 2026
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Resolved

Resolved Jun 15, 2026 at 8:08am UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

1 previous update

Jun 12, 2026
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Resolved

Resolved Jun 12, 2026 at 12:45pm UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

3 previous updates

Jun 10, 2026
1 incident

APIs - Tracking - AWS is down

Resolved

Resolved Jun 10, 2026 at 1:33pm UTC

APIs - Tracking - AWS recovered.

5 previous updates

Jun 08, 2026
1 incident

Dashboard - B2C [Backend] and Returns [Backend] is down

Resolved

Resolved Jun 8, 2026 at 6:40am UTC

Dashboard - B2C [Backend] and Returns [Backend] recovered.

7 previous updates

Jun 06, 2026
1 incident

Estimated Delivery Date, APIs - Serviceability - AWS, and 3 other services ar...

Resolved

Resolved Jun 6, 2026 at 4:25pm UTC

APIs - Tracking - AWS, Dashboard - B2C [Backend] and Returns [Backend], and Tracking page - backend application recovered.

7 previous updates

Jun 02, 2026
1 incident

Tracking page - Basic, Tracking Page - personalised 1, and 10 other services ...

Resolved

Resolved Jun 2, 2026 at 3:08pm UTC

Tracking page - backend application recovered.

55 previous updates