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Downtime

Tracking page - Basic, Tracking Page - personalised 1, and 4 other services are down

Oct 25, 2025 at 6:59am UTC
Affected services
APIs - Order creation / AWB Registration
APIs - Serviceability - AWS
Tracking page - Basic
Tracking Page - personalised 1
Tracking Page - personalised 2
Returns and Exchanges - Customer Portal

Resolved
Oct 25, 2025 at 8:21am UTC

Tracking Page - personalised 2 recovered.

Updated
Oct 25, 2025 at 8:20am UTC

Tracking Page - personalised 2 went down.

Updated
Oct 25, 2025 at 8:15am UTC

Tracking Page - personalised 2 recovered.

Updated
Oct 25, 2025 at 8:13am UTC

Tracking Page - personalised 2 went down.

Updated
Oct 25, 2025 at 7:15am UTC

APIs - Order creation / AWB Registration recovered.

Updated
Oct 25, 2025 at 7:13am UTC

Tracking Page - personalised 2 recovered.

Updated
Oct 25, 2025 at 7:12am UTC

APIs - Serviceability - AWS, Tracking page - Basic, and Shopify App - Returns and Exchanges recovered.

Updated
Oct 25, 2025 at 7:11am UTC

Tracking Page - personalised 1 recovered.

Updated
Oct 25, 2025 at 7:08am UTC

Tracking page - Basic and Tracking Page - personalised 1 went down.

Updated
Oct 25, 2025 at 7:07am UTC

Tracking Page - personalised 2 and Shopify App - Returns and Exchanges went down.

Updated
Oct 25, 2025 at 7:02am UTC

APIs - Order creation / AWB Registration went down.

Created
Oct 25, 2025 at 6:59am UTC

APIs - Serviceability - AWS went down.