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Downtime

Tracking page - Basic, Tracking Page - personalised 1, and 3 other services are down

Oct 14, 2025 at 8:16am UTC
Affected services
APIs - Order creation / AWB Registration
Tracking page - Basic
Tracking Page - personalised 1
Tracking Page - personalised 2
Returns and Exchanges - Customer Portal

Resolved
Oct 14, 2025 at 8:24am UTC

Tracking page - Basic recovered.

Updated
Oct 14, 2025 at 8:23am UTC

APIs - Order creation / AWB Registration and Shopify App - Returns and Exchanges recovered.

Updated
Oct 14, 2025 at 8:22am UTC

Tracking Page - personalised 2 recovered.

Updated
Oct 14, 2025 at 8:22am UTC

Tracking Page - personalised 1 recovered.

Updated
Oct 14, 2025 at 8:19am UTC

Tracking Page - personalised 2 went down.

Updated
Oct 14, 2025 at 8:17am UTC

Tracking page - Basic went down.

Created
Oct 14, 2025 at 8:16am UTC

APIs - Order creation / AWB Registration, Tracking Page - personalised 1, and Shopify App - Returns and Exchanges went down.