Tracking page - Basic, Tracking Page - personalised 1, and 9 other services are down
Resolved
Nov 19, 2025 at 5:51pm UTC
Dashboard - B2C [Backend] and Returns [Backend] recovered.
Affected services
Dashboard - B2C [Backend] and Returns [Backend]
Updated
Nov 19, 2025 at 5:48pm UTC
Dashboard - B2C [Backend] and Returns [Backend] went down.
Affected services
Dashboard - B2C [Backend] and Returns [Backend]
Updated
Nov 19, 2025 at 5:38pm UTC
Dashboard - B2C [Backend] and Returns [Backend] recovered.
Affected services
Dashboard - B2C [Backend] and Returns [Backend]
Updated
Nov 19, 2025 at 5:36pm UTC
Dashboard - B2C [Backend] and Returns [Backend] went down.
Affected services
Dashboard - B2C [Backend] and Returns [Backend]
Updated
Nov 19, 2025 at 1:09pm UTC
Tracking page - Basic, Tracking Page - personalised 1, and Shopify App - Returns and Exchanges recovered.
Affected services
Tracking page - Basic
Tracking Page - personalised 1
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 1:09pm UTC
Tracking Page - personalised 2 recovered.
Affected services
Tracking Page - personalised 2
Updated
Nov 19, 2025 at 1:00pm UTC
Tracking Page - personalised 1 and Tracking Page - personalised 2 went down.
Affected services
Tracking Page - personalised 1
Tracking Page - personalised 2
Updated
Nov 19, 2025 at 12:59pm UTC
Shopify App - Returns and Exchanges went down and Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered.
Affected services
Tracking Page - personalised 1
Tracking Page - personalised 2
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 12:59pm UTC
Shopify App - Returns and Exchanges recovered.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 12:54pm UTC
Shopify App - Returns and Exchanges went down.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 12:53pm UTC
Shopify App - Returns and Exchanges recovered.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 12:43pm UTC
Tracking Page - personalised 2 went down.
Affected services
Tracking Page - personalised 2
Updated
Nov 19, 2025 at 12:42pm UTC
Tracking page - Basic went down.
Affected services
Tracking page - Basic
Updated
Nov 19, 2025 at 12:42pm UTC
Tracking Page - personalised 1 went down.
Affected services
Tracking Page - personalised 1
Updated
Nov 19, 2025 at 12:39pm UTC
Shopify App - Returns and Exchanges went down.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 19, 2025 at 1:57am UTC
Tracking Page - personalised recovered.
Affected services
Tracking Page - personalised
Updated
Nov 18, 2025 at 9:21pm UTC
Dashboard recovered.
Affected services
Dashboard
Updated
Nov 18, 2025 at 4:30pm UTC
Shopify App - Returns and Exchanges recovered.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 4:29pm UTC
Shopify App - Returns and Exchanges went down.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 3:18pm UTC
Shopify App - Returns and Exchanges recovered.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 3:15pm UTC
Shopify App - Returns and Exchanges went down.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 2:55pm UTC
Shopify App - Returns and Exchanges recovered.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 2:53pm UTC
Shopify App - Returns and Exchanges went down.
Affected services
Returns and Exchanges - Customer Portal
Updated
Nov 18, 2025 at 2:37pm UTC
Dashboard went down.
Affected services
Dashboard
Updated
Nov 18, 2025 at 12:08pm UTC
Tracking Page - personalised 2 recovered.
Affected services
Tracking Page - personalised 2
Updated
Nov 18, 2025 at 11:56am UTC
APIs - Serviceability - AWS, Dashboard - B2C, Dashboard - B2C [Backend] and Returns [Backend], and 3 other resources recovered.
Affected services
APIs - Serviceability - AWS
Dashboard - B2C
Dashboard - B2C [Backend] and Returns [Backend]
Dashboard - B2B
Tracking page - Basic
Saarthi - Rider App
Updated
Nov 18, 2025 at 11:47am UTC
Tracking Page - personalised 2 and Tracking Page - personalised went down.
Affected services
Tracking Page - personalised 2
Tracking Page - personalised
Updated
Nov 18, 2025 at 11:34am UTC
Dashboard - B2B went down.
Affected services
Dashboard - B2B
Updated
Nov 18, 2025 at 11:33am UTC
APIs - Serviceability - AWS, Tracking page - Basic, and Saarthi - Rider App went down.
Affected services
APIs - Serviceability - AWS
Tracking page - Basic
Saarthi - Rider App
Updated
Nov 18, 2025 at 11:32am UTC
Dashboard - B2C [Backend] and Returns [Backend] went down.
Affected services
Dashboard - B2C [Backend] and Returns [Backend]
Created
Nov 18, 2025 at 11:31am UTC
Dashboard - B2C went down.
Affected services
Dashboard - B2C