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Downtime

Tracking Page - personalised 1, Tracking Page - personalised 2, and 3 other services are down

Feb 3, 2026 at 4:30pm UTC
Affected services
APIs - Serviceability - AWS
Tracking Page - personalised 1
Tracking Page - personalised 2
Tracking Page - personalised
Returns and Exchanges - Customer Portal

Resolved
Feb 3, 2026 at 5:10pm UTC

Shopify App - Returns and Exchanges recovered.

Updated
Feb 3, 2026 at 5:06pm UTC

Shopify App - Returns and Exchanges went down.

Updated
Feb 3, 2026 at 4:38pm UTC

APIs - Serviceability - AWS recovered.

Updated
Feb 3, 2026 at 4:37pm UTC

Tracking Page - personalised recovered.

Updated
Feb 3, 2026 at 4:37pm UTC

APIs - Serviceability - AWS went down.

Updated
Feb 3, 2026 at 4:35pm UTC

Tracking Page - personalised went down.

Updated
Feb 3, 2026 at 4:34pm UTC

Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered.

Updated
Feb 3, 2026 at 4:31pm UTC

Tracking Page - personalised 2 went down.

Created
Feb 3, 2026 at 4:30pm UTC

Tracking Page - personalised 1 went down.