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Downtime

Tracking Page - personalised 1, Tracking Page - personalised 2, and 2 other services are down

Jul 23, 2025 at 4:30pm UTC
Affected services
APIs - Order creation / AWB Registration
Tracking Page - personalised 1
Tracking Page - personalised 2
Returns and Exchanges - Customer Portal

Resolved
Jul 23, 2025 at 4:36pm UTC

APIs - Order creation / AWB Registration recovered.

Updated
Jul 23, 2025 at 4:34pm UTC

Tracking Page - personalised 1, Tracking Page - personalised 2, and Shopify App - Returns and Exchanges recovered.

Updated
Jul 23, 2025 at 4:33pm UTC

Tracking Page - personalised 2 went down.

Updated
Jul 23, 2025 at 4:31pm UTC

APIs - Order creation / AWB Registration and Tracking Page - personalised 1 went down.

Created
Jul 23, 2025 at 4:30pm UTC

Shopify App - Returns and Exchanges went down.