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Downtime

Tracking page - Basic, API - Recommendation & Order Creation, and 1 other service are down

Apr 15, 2025 at 7:21am UTC
Affected services
Tracking page - Basic
API - Recommendation & Order Creation
Returns and Exchanges - Customer Portal

Resolved
Apr 15, 2025 at 9:03pm UTC

APIs - All recovered.

Updated
Apr 15, 2025 at 9:01pm UTC

APIs - All went down.

Updated
Apr 15, 2025 at 10:45am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 10:43am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 9:13am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 9:11am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 9:07am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 9:05am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 7:41am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 7:37am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 7:35am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 7:32am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 7:32am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 7:29am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 7:27am UTC

Tracking page - Basic recovered.

Updated
Apr 15, 2025 at 7:24am UTC

Tracking page - Basic went down.

Updated
Apr 15, 2025 at 7:23am UTC

Tracking page - Basic and Shopify App - Returns and Exchanges recovered.

Created
Apr 15, 2025 at 7:21am UTC

Tracking page - Basic and Shopify App - Returns and Exchanges went down.