Incidents and maintenance reported on status page for Clickpost https://status.clickpost.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/2845901497087f5e62e07e38ffacda5d.png https://status.clickpost.ai/ en https://status.clickpost.ai/incident/1077906 Wed, 30 Sep 2026 06:57:25 -0000 https://status.clickpost.ai/incident/1077906#94f1537471d222c4cf40728006d316e43e3e1a00921c0bfae8d7cafcee253324 Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/1077906 Wed, 30 Sep 2026 06:55:42 -0000 https://status.clickpost.ai/incident/1077906#04622f259f19817f4facd1692abda602447e099516dd6aa8efdcce0a26d2d5c1 Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/1077529 Tue, 29 Sep 2026 22:21:12 -0000 https://status.clickpost.ai/incident/1077529#534bd4b57285f39e89e363bd4a18705139c7dfbe455a1f473d91c3d055d129ba Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/1077529 Tue, 29 Sep 2026 22:18:59 -0000 https://status.clickpost.ai/incident/1077529#d0f9ba4d183aba71466a6c0938e799bb2f6078f1fb600ff5963da23207781a6f Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/1077529 Tue, 29 Sep 2026 22:16:32 -0000 https://status.clickpost.ai/incident/1077529#277414d006d80a5b829c03f7b0edf6e162e21e28b5245824c5579ae9b95a8305 Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/1077529 Tue, 29 Sep 2026 22:13:20 -0000 https://status.clickpost.ai/incident/1077529#6c000da9d2bfaaa62ad45cffa6be39c82592d1200a032b9d953a6e972cebebbd Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/1073693 Fri, 25 Sep 2026 07:52:46 -0000 https://status.clickpost.ai/incident/1073693#c36fc4e552992377e4c1fc8a3bc581a3267e60d92080eee98af725df5d26ba13 Incident Dashboard - B2B recovered. https://status.clickpost.ai/incident/1073693 Fri, 25 Sep 2026 07:50:51 -0000 https://status.clickpost.ai/incident/1073693#f0fc9d1027e1a3526c56bbe5673a3bd34ba4405e99fa99f09762eb5d8098b81b Incident Dashboard - B2B went down. https://status.clickpost.ai/maintenance/1073500 Sun, 20 Sep 2026 13:43:00 -0000 https://status.clickpost.ai/incident/1073500#1e6a911a436c19d7173d4e94397a7627e1b93a460c46bf3da4fbb9247ec0c009 Maintenance Services have been restored back to normal state. **Summary** A scheduled database maintenance activity led to a temporary failure in order data persistence, which cascaded into failures on order-related API requests. Our monitoring detected the issue promptly, and engineering restored full service shortly after. The incident started at 05:13 PM IST and was fully resolved by 06:26 PM IST. **What Happened** From 12th to 19th September, the Clickpost team performed planned maintenance to migrate the primary key columns and ID sequences of our core tables from integer to bigint. The migration involved updating our data pipelines to handle the schema changes and updating the sequences across all involved databases. The data pipeline maintenance was completed on 16th September at 2:30 AM IST, and the overall maintenance was completed on 19th September at 11:30 PM IST. The activity was planned as a zero-downtime maintenance. Our Order Creation Service, which is responsible for AWB creation and registration, uses jOOQ for database access. jOOQ generates Java classes from the database schema, and these classes enforce column data types strictly. As part of the migration, two steps were required for this service before 18th September: 1. Application patch: regenerate the service's jOOQ classes to match the new bigint data types in the database schema, and redeploy the application. 2. Configuration check: add test cases to validate that the service correctly handles IDs above the 32-bit integer limit (2,147,483,647). As part of the migration, the Order Creation and shipment registration service required a compatibility update to align with the new bigint schema, along with validation for IDs beyond the 32-bit integer range. This specific scenario, new IDs crossing the 32-bit boundary, fell outside the validation scope defined for this migration phase. When IDs began exceeding this range on 20th September, the Order Creation Service was unable to process them during order writes, which cascaded into the API failures observed during that window. **Detection and Response** Automated monitoring detected elevated error rates and persistence failures promptly. On-call engineering was paged immediately and traced the issue to the missed jOOQ class regeneration and redeployment. Because remediation required regenerating the classes, patching, and verifying the service manually, the rollout took longer than an automated rollback would have. **Root Cause** The Order Creation Service's jOOQ classes still mapped the primary key columns as 32-bit integers after the database migration to bigint. Once IDs exceeded the 32-bit limit, the service rejected the values during order writes. Contributing factor: a gap in SOP coverage. The migration SOP did not include regenerating jOOQ classes, redeploying jOOQ-based services, or testing against IDs beyond the 32-bit limit, so the mismatch reached production. **Resolution** The jOOQ classes were regenerated against the updated schema, and the patched Order Creation Service was redeployed. API requests resumed processing successfully, and monitoring confirmed full service restoration. **Long-Term Corrective Actions** 1. SOP update: We have updated our infrastructure maintenance SOPs to close this gap. Any core data type or schema change now requires mandatory sign-off on application-level compatibility checks, including regenerating and redeploying jOOQ-based services and testing against boundary values. 2. Dynamic jOOQ compilation: We are moving the order creation and shipment registration Service to dynamic jOOQ compilation, so that its type mappings stay in sync with the live database schema instead of depending on manually regenerated classes. https://status.clickpost.ai/maintenance/1073500 Sun, 20 Sep 2026 12:56:00 -0000 https://status.clickpost.ai/incident/1073500#58d1baad828f4c0addc628cb8cc9db091bf30a24a8968581422c8ba4ddc1be33 Maintenance Maintenance completed https://status.clickpost.ai/maintenance/1073500 Sun, 20 Sep 2026 11:43:00 -0000 https://status.clickpost.ai/incident/1073500#a6dc7bd0ecbf5a29c1e3302778cd39419f912587c4707ffefc79df052e7321e0 Maintenance We are seeing higher failures in order creation and shipment registration services across customers. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 15:23:11 -0000 https://status.clickpost.ai/incident/1068971#a1105d42184571a121d37bd01bbfe4522e19fa4437657c92e571e0e1719c78f5 Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:59:22 -0000 https://status.clickpost.ai/incident/1068971#6708e3b00bb60715416d67ff81838e48743e6d49802d56b06b84dd69e29effa5 Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:58:56 -0000 https://status.clickpost.ai/incident/1068971#f5a6cc72f1491eba4637ecac5a48aa660c67e8c20619da96718efc26c38d912d Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:58:20 -0000 https://status.clickpost.ai/incident/1068971#aa4cd9cd56c7c58f44e5d3d52993fd9715b868604c8fe0d2ed4027f0a0c22cf4 Incident Tracking Page - personalised 3 and Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:57:55 -0000 https://status.clickpost.ai/incident/1068971#5692f8705a23459923cc4a3077cd206c400019f065a28897b86b1a0c8d86fcd4 Incident Tracking Page - personalised 1 went down and APIs - Order creation / AWB Registration recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:57:19 -0000 https://status.clickpost.ai/incident/1068971#19a3604b8a45d1925de3d891647d075c9f45ab2ac6a9083c8ddac3f56804bf43 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:57:04 -0000 https://status.clickpost.ai/incident/1068971#47294b74ad9460c033ebe3f9a3720ced393c52875d7dc7d52c9f692435e2be04 Incident APIs - Order creation / AWB Registration, Tracking Page - personalised 3, and Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:56:12 -0000 https://status.clickpost.ai/incident/1068971#2081de0129be7bc83ce53aedc48ed52e93abcbc14b719c05dfb5f2d3f333ef4f Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:56:00 -0000 https://status.clickpost.ai/incident/1068971#8cac1a2501a5e5c519ac01d6a03384a831279a8b89d3b5f88bb86da386088a14 Incident Tracking Page - personalised 1 and Returns and Exchanges - Customer Portal recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:55:05 -0000 https://status.clickpost.ai/incident/1068971#2a62e65960d0e9af395bc2ce9e2d798490ea8dbe9c8b3ce07ee1744f6bf34949 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:54:30 -0000 https://status.clickpost.ai/incident/1068971#ddf4ef4158cb1f1d304b5943cde08d42f4721de91c9f2bc486ffe70e7c66b70d Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:54:07 -0000 https://status.clickpost.ai/incident/1068971#ece03125f5c0fa5ec3266e04036eb67fcf21f53b6a3477ef6c6791b589400920 Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:53:53 -0000 https://status.clickpost.ai/incident/1068971#caace3410d722f2646024d27b994f951d1f6527fc6531aaf511a77f19349ba24 Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:53:29 -0000 https://status.clickpost.ai/incident/1068971#9de38cfbff461e5aa8241f4f53a8fe7ba8246c19864656fec86713144ebb864e Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:51:51 -0000 https://status.clickpost.ai/incident/1068971#5345a444c5ae1acf0262b9a7facae79ecc9dd6c4a51fbde2ab82e7097c414602 Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:50:52 -0000 https://status.clickpost.ai/incident/1068971#3e3461689e594a0048b25e6ddca81f49de9b6abf6136bb424bbc6dccaf10ba50 Incident Tracking Page - personalised 3 and Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:50:19 -0000 https://status.clickpost.ai/incident/1068971#fb8a37bf5bec44ba0c92f182085cfc82fc178b07636168c49094e8bfd42f60b8 Incident Tracking Page - personalised 3 went down and APIs - Order creation / AWB Registration recovered. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:50:05 -0000 https://status.clickpost.ai/incident/1068971#7292ffddaf344b45119289639f841da6f49b401521171bb53da2e76f44061a0b Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1068971 Sat, 19 Sep 2026 14:50:04 -0000 https://status.clickpost.ai/incident/1068971#7c932a81aec6add17ae36988936e49485acf7caa2526a13b0b57b21bcf689cd7 Incident APIs - Order creation / AWB Registration, Tracking Page - personalised 1, Tracking Page - personalised 4, and 2 other resources went down. https://status.clickpost.ai/maintenance/1068072 Fri, 18 Sep 2026 20:00:29 -0000 https://status.clickpost.ai/incident/1068072#cf111de0e3686ff4a1f87ec3d91722829afd721013123635acc0c3b699c48a6f Maintenance Maintenance completed https://status.clickpost.ai/maintenance/1068072 Fri, 18 Sep 2026 09:56:17 -0000 https://status.clickpost.ai/incident/1068072#4a23a540e2e2acb433c2fd01387fc9f129cc94079a6aa273609981619be0a790 Maintenance We will be performing planned maintenance on our systems on Saturday, 19th September 2026, 12:30 A.M. to 1:30 A.M. IST During this maintenance window, the Order Creation API and AWB Registration API may experience temporary disruption or be briefly unavailable. No action is required from your end. Our team will closely monitor the activity to ensure the maintenance is completed smoothly and services are restored as quickly as possible. We appreciate your patience and understanding. https://status.clickpost.ai/incident/1068057 Fri, 18 Sep 2026 09:29:00 -0000 https://status.clickpost.ai/incident/1068057#1703b167ea13e871844eebe0117cbf7686ae299f3b99a9ac7122f5f2d4aed91d Incident The All Status Webhooks has been resolved and the lag has been cleared. https://status.clickpost.ai/incident/1066357 Thu, 17 Sep 2026 04:05:32 -0000 https://status.clickpost.ai/incident/1066357#6f27aee2243c2b1f2fcb86469a7f919e40240f76c03313c72fde81b084c5c579 Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1066357 Thu, 17 Sep 2026 04:05:11 -0000 https://status.clickpost.ai/incident/1066357#a18aafb6e9c9d661f6caf59bd07d31f918b1f6ef3d84c9265793a4011c869dcf Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1066357 Thu, 17 Sep 2026 04:04:10 -0000 https://status.clickpost.ai/incident/1066357#ce1c1124b84da93d9a241e599e4da9049057b89ab6aa32519333bfc767626e53 Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1066357 Thu, 17 Sep 2026 04:03:38 -0000 https://status.clickpost.ai/incident/1066357#3b80a1f2ddd09016375cb38406f9549074a839b4a01f9270e5cda9edbff85338 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1066357 Thu, 17 Sep 2026 04:03:34 -0000 https://status.clickpost.ai/incident/1066357#70bf4637c18b09f30141702e6f8a290d8f79c4a7023cf77d8b2af01664b0ff6d Incident Tracking Page - personalised 1 and Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1065693 Wed, 16 Sep 2026 14:15:31 -0000 https://status.clickpost.ai/incident/1065693#1fc4e94f3f6d448b1ed4ca7368ba4a63703091ecc7a1738f196f3a805e4f1a3e Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/1065693 Wed, 16 Sep 2026 14:13:33 -0000 https://status.clickpost.ai/incident/1065693#f600fd3ac63944fe09d6d8713903a21ef100684543c60293e7f219dc490b504e Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/1063771 Wed, 16 Sep 2026 05:36:00 -0000 https://status.clickpost.ai/incident/1063771#fbee88271a04a193a0a98c1dc9ba376d0e45b2ca82f41bc5a92b4891a629e80c Incident Root Cause Analysis (RCA): Database storage dropped due to a large transaction at between 10:23 AM IST to 10:40 AM IST The primary root cause was storage exhaustion caused by the interaction of two concurrent high-I/O operations on the RDS instance: - Large transaction: A single large transaction (bulk DML operation) generated a large volume of transaction log data that consumed storage faster than anticipated. - Concurrent automated backup: This transaction overlapped with the scheduled automated backup window. RDS automated backups consume locks the modification of database which blocks the storage auto scaling for that duration. Resolution: - Manually increased allocated storage via AWS CLI once backup completed - Killed the large transaction to free up log space - Verified database came back online and application connectivity restored. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:17:02 -0000 https://status.clickpost.ai/incident/1063771#37168a6d227496c5589d4eadc6306538fa55ccda4b212e204a6f8be2e84a08da Incident APIs - Order creation / AWB Registration recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:10:08 -0000 https://status.clickpost.ai/incident/1063771#3fd4e7784dac04e0a2c764022537d1f299283a47fbdc0da364326347c4867e41 Incident Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:09:08 -0000 https://status.clickpost.ai/incident/1063771#e5c5714762dd609bb4797c33dd1ca8f40103062a166d97166ad00d9bcb89f43d Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:08:58 -0000 https://status.clickpost.ai/incident/1063771#fc33c18ffacefc91f6113d8d7002302654493d4584f17a92e9d40a876a83dd74 Incident Dashboard - B2C [Backend] and Returns [Backend] and Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:08:03 -0000 https://status.clickpost.ai/incident/1063771#f931b7170851f6f905f3fb74bf24aac9b874212a25fd9776219685d178c99f93 Incident Tracking Page - personalised 4 and Returns and Exchanges - Customer Portal recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:06:53 -0000 https://status.clickpost.ai/incident/1063771#0556f01da7747edcc51d5d0f15f491ebc51c835c8dd3d5bc3bb204a2e7c3866e Incident Returns and Exchanges - Customer Portal went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:05:55 -0000 https://status.clickpost.ai/incident/1063771#b0cfc000db787ceef9fedb38ffe327c223af70191637e12a76ba6620c600bb6b Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:02:13 -0000 https://status.clickpost.ai/incident/1063771#b6fd502a1e581d4b839ff51567bd3bc56dafc5e1a39a3933e0d5684ad7deffce Incident Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:01:53 -0000 https://status.clickpost.ai/incident/1063771#6d0203d21588d1cee609a3cb89736576653dae9cbe1b1fc281492518d2b875f0 Incident APIs - Order creation / AWB Registration went down and Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 05:01:22 -0000 https://status.clickpost.ai/incident/1063771#a5cb6be94878a4876700326fd5515aabd448583ca857dff49e0197b42629967b Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:59:31 -0000 https://status.clickpost.ai/incident/1063771#7c29879e06f324cd52d6208bb368a0fa94f80912156451c4ebe07d0bb066237b Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:58:42 -0000 https://status.clickpost.ai/incident/1063771#8f8f65d2a919b6c8fc71dafdc90c672427853a2de5e84c2f799540085c8ba639 Incident Dashboard - B2C [Backend] and Returns [Backend] and Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:57:18 -0000 https://status.clickpost.ai/incident/1063771#d9de70595c6b5523a14adb15dce5cb4b9baaeefdf4e15ced304a8e4d193abf23 Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:56:33 -0000 https://status.clickpost.ai/incident/1063771#bc3cce69cfb23fa8f0ea23693e0d1130c717daaf8a2dd1fbcab69348d59e6360 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:55:20 -0000 https://status.clickpost.ai/incident/1063771#3079dabd8d733b3e1deeeaed8b352980e2f9ba653614d6694f517ce3a07b2c8b Incident Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:54:35 -0000 https://status.clickpost.ai/incident/1063771#95338023d3150ef3a88f04c6da3b1ab56e54b020d12e358a67beee98aa09a1bc Incident Tracking Page - personalised 1, Tracking Page - personalised 2, and Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1063771 Tue, 15 Sep 2026 04:53:44 -0000 https://status.clickpost.ai/incident/1063771#06cf5586d5efdd81b6fec973e48c694837ff53e186ca5e095866ab8dfd39205b Incident Tracking page - backend application went down. https://status.clickpost.ai/incident/1058403 Thu, 10 Sep 2026 06:54:44 -0000 https://status.clickpost.ai/incident/1058403#91163b1050232f17f1e2c6370d8f15ffe98c5f04196db6cf2ea10a12da19ef8e Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/1058403 Thu, 10 Sep 2026 06:51:15 -0000 https://status.clickpost.ai/incident/1058403#b610f1f470b5f34d23d19edf265605d721a856ac2df60d8221748d9b17663d9f Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/1055302 Mon, 07 Sep 2026 10:59:54 -0000 https://status.clickpost.ai/incident/1055302#73c70d7cf58fb17782733e75dac07cf0f2b7c54c1ca3d8da57a379addc03445f Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1055302 Mon, 07 Sep 2026 10:58:55 -0000 https://status.clickpost.ai/incident/1055302#175e442cb5375f35f21e39f00eb3f57ca64a4010abeffe5609362474471fe005 Incident Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1050956 Fri, 04 Sep 2026 16:43:31 -0000 https://status.clickpost.ai/incident/1050956#ac63f26cf5a646f8d2f96565ea71a0c82c1ba7190d46d9c36e81f481ecac49e2 Incident Felix recovered. https://status.clickpost.ai/incident/1050956 Fri, 04 Sep 2026 16:37:12 -0000 https://status.clickpost.ai/incident/1050956#3ddea3893bd1b0efc954720e676d660877c7e9b43f8dd681528f8059736530e5 Incident Felix went down. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:21:32 -0000 https://status.clickpost.ai/incident/1042563#ced7d8523450b6adee86e6c87795defdf67616d554dbee06bc81372bd2d4c608 Incident Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:20:42 -0000 https://status.clickpost.ai/incident/1042563#6dfab4578cb8dd619b73dcc13e44608e89e5115c17b1d93a3234babe694af48b Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:20:28 -0000 https://status.clickpost.ai/incident/1042563#78c75b7120975fb38ab70e363ac92449b73acfbd943e5aabe64aaf3a291c0f24 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:20:17 -0000 https://status.clickpost.ai/incident/1042563#87ecd8cddf1a21f901a067e58ba62536059a2ac60a87a5fe20e438d729c11556 Incident Tracking Page - personalised 4 went down and Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:19:46 -0000 https://status.clickpost.ai/incident/1042563#28986994293479f857fe9e6a1fcce16d363993573f838b6c0bcf5539c5656f21 Incident Tracking Page - personalised 3 and Tracking Page - personalised 6 went down. https://status.clickpost.ai/incident/1042563 Mon, 31 Aug 2026 07:19:33 -0000 https://status.clickpost.ai/incident/1042563#c34c902bad66ab9d26c3655cbc55269f68b855b52b53fc9f51e5053b1edb6992 Incident Tracking Page - personalised 1 and Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1034139 Wed, 26 Aug 2026 13:47:34 -0000 https://status.clickpost.ai/incident/1034139#87952945045289d32d3ac4aa585c1be51da9b5a359b25a0ee634e4537f2cb6c1 Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1034139 Wed, 26 Aug 2026 13:46:03 -0000 https://status.clickpost.ai/incident/1034139#98752bea33ffa64b821b6ac1b2e8ce53c604e5d4a07c320de78659129b751759 Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1034139 Wed, 26 Aug 2026 11:23:20 -0000 https://status.clickpost.ai/incident/1034139#14413d3ae839b548b819fea094efb63755ed85e07435a14e21751637414ef870 Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1034139 Wed, 26 Aug 2026 11:21:57 -0000 https://status.clickpost.ai/incident/1034139#beb34464e769c69fafb2ce7bc0373b03791416d407acc5951edde3dde01412fc Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 17:10:29 -0000 https://status.clickpost.ai/incident/1025686#8cb9f10bf8575e4e6fa7d701d44d17db21943e45bf40a889a2bc7276dae82f55 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 17:01:14 -0000 https://status.clickpost.ai/incident/1025686#08b97b89a42d58a9a04115108ebc85f8c5edad640ba058336bd868d128a7051c Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 16:55:01 -0000 https://status.clickpost.ai/incident/1025686#b94acf9bc727bd5223534fa1676e5039b6b9e78f0c819de6907c589681cf2907 Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 16:52:19 -0000 https://status.clickpost.ai/incident/1025686#543f6f6a4eb2a083ba21bb073e34849bf772b90691ba6eeb78a7decc3c59acbe Incident Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 16:11:20 -0000 https://status.clickpost.ai/incident/1025686#d1cc6bda49d6edd94c0149b9b7e5a19d5a257a0c5ea87f30cc51dcada330d96a Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 16:06:02 -0000 https://status.clickpost.ai/incident/1025686#f7c03934ef829bb5185b846d856cc9d04cf19723036c5d12e35b6b231b68cdf2 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:46:22 -0000 https://status.clickpost.ai/incident/1025686#d3289f7ee39d95869e5860f8b4008f60c2545e93978f2db2cf5b895370174f82 Incident Tracking page - Basic recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:45:59 -0000 https://status.clickpost.ai/incident/1025686#ef95266757964cdc90b1fb2c469fc379989b7cd800032f3192eb58bdc7cceb7d Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:44:35 -0000 https://status.clickpost.ai/incident/1025686#3786f1ee671405537d4f14b2e258b18950631daf921f0bf0ad95e80bb729ae4c Incident Tracking Page - personalised 3 and Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:44:05 -0000 https://status.clickpost.ai/incident/1025686#1d2b3f68e682b6ce577cbccb027ef40ad3955e4eff0d534b133d666d92fd4776 Incident Tracking Page - personalised 6 went down and Returns and Exchanges - Admin Portal recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:43:07 -0000 https://status.clickpost.ai/incident/1025686#ed76f289f57ef92620456419650518c0d72636296e76f2560e2c837b85045119 Incident Tracking page - Basic, Tracking Page - personalised 2, and Tracking Page - personalised 3 went down and Saarthi - Rider App recovered. https://status.clickpost.ai/incident/1025686 Fri, 21 Aug 2026 13:42:18 -0000 https://status.clickpost.ai/incident/1025686#0ae3a71ba5264033f2e07d38602adcc5ce454f85430f52fb5642bf92ab764660 Incident Saarthi - Rider App and Returns and Exchanges - Admin Portal went down. https://status.clickpost.ai/incident/1023386 Fri, 21 Aug 2026 11:45:00 -0000 https://status.clickpost.ai/incident/1023386#835090c31c825001ff9e96c0c3c041a36bdaada3e0b16cb7c312405e8aae9e77 Incident RCA: Custom Clickpost Generated Label Issue Summary On 20 August 2026, an issue with the shipping label configuration caused custom Clickpost-generated shipment labels to be generated using an incorrect label configuration. The issue affected labels generated between approximately 2:20 p.m. and 3:20 p.m. IST. Order creation and shipment tracking were not affected. Customer impact Customers using labels generated by Clickpost were affected during this window. If you did not generate a label between 2:20 pm to 3:30 pm IST, there was no impact on your flows. The affected labels were regenerated using the correct shipping label configuration and the required courier response data. Root cause The issue was caused by a fault in the internal Cweijan Database Client JDBC extension used to edit the shipping label configuration. The update was intended to change the configuration for a single account, but the tool applied an unintended unscoped change that temporarily overwrote the configuration across the affected shipping label configuration records. This caused custom Clickpost-generated shipments to use the default Clickpost label configuration during the incident window. Resolution The correct shipping label configuration was restored from a backup. The affected labels were then regenerated with the restored configuration and the required courier response data. By 18:37 IST on 20 August 2026, the team had confirmed that the affected labels had been restored successfully. Preventive actions - Added safeguards to detect and prevent updates that could affect an unexpectedly large number of records: introduced a maker checker policy for any config change. - Improve the label-regeneration API so that it is generic, supports bulk processing, and is idempotent. Current status The shipping label configuration has been restored at 3:20 pm, and the affected labels have been regenerated successfully and shared with respective merchants. https://status.clickpost.ai/incident/1023386 Thu, 20 Aug 2026 09:50:00 -0000 https://status.clickpost.ai/incident/1023386#90a524749aaf5df9c499f9dd0babad0e6eefcfe28d333dddff903c84013972f3 Incident The issue has been resolved https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:40:24 -0000 https://status.clickpost.ai/incident/1022942#609c16d73fbfb73b3b4cf928eba6d270413913e17745da9f32ce38bf264cc261 Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:38:56 -0000 https://status.clickpost.ai/incident/1022942#7445e3f703a91d1b4acf9aca5c516642ba909d7e2715927b2ece61421fd695ac Incident Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:37:04 -0000 https://status.clickpost.ai/incident/1022942#c472fdfbf066d616f9e1e48bf3242e382a51e1a0c0ff017658a5225679f7bbb7 Incident Tracking Page - personalised 6 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:33:51 -0000 https://status.clickpost.ai/incident/1022942#b6b896bd70bf194f143b5e08da2eeac697f933f4e8251a5b90255a679413adbb Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:33:27 -0000 https://status.clickpost.ai/incident/1022942#9a3fbe4d59d897c63fa09f582016d228f9de654544baa67c7883a7762b34eba1 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:30:53 -0000 https://status.clickpost.ai/incident/1022942#bfd8271601492712c2631bcfda3b819fbb904dcf7d8ce7181ae62a10f2ae418f Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:30:27 -0000 https://status.clickpost.ai/incident/1022942#4199ec953c2cba2c28ee1641e8a4ff767e816874802d2e82bc0eac16c4d7f66f Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:27:20 -0000 https://status.clickpost.ai/incident/1022942#cf4a1b7bc471df626cd97de4158cbd8e602beaca3d7860f1cafc91f4ef444285 Incident Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:26:09 -0000 https://status.clickpost.ai/incident/1022942#0c8cb8dfac94e57bb97c7dad55d224743a338414704cb3879275547362b7f2ba Incident Tracking Page - personalised 4 and Returns and Exchanges - Admin Portal recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:25:54 -0000 https://status.clickpost.ai/incident/1022942#d190f62f3c9a0ab1f63664c156fbe6a8157f8a90a710fa6555eddaefa89f4b30 Incident Tracking Page - personalised 3 and Returns and Exchanges - Admin Portal went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:24:34 -0000 https://status.clickpost.ai/incident/1022942#e5269cd0fcdd86459debf7d6e75213b073a09d76ea9f8cce97b16476f386324c Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:22:21 -0000 https://status.clickpost.ai/incident/1022942#01fcef454989d53d1784855e5b1c4860394049292b666a774c4ae1a48c2432e1 Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:21:26 -0000 https://status.clickpost.ai/incident/1022942#bed1e1ba34e82320bc826f7aeefab7f3840f125ca2c9c44ac53d7246171f23bb Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:19:55 -0000 https://status.clickpost.ai/incident/1022942#2e7d2a5dc28ae9f6d836b8dcd68c50b37554806da2fd8c0b78f499e006d6afaa Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:19:40 -0000 https://status.clickpost.ai/incident/1022942#b71f9bd5064c5e4f4cc732ae98da352af2435edde41eb134bd6a4e6c2858acff Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:16:41 -0000 https://status.clickpost.ai/incident/1022942#a6299a613c6759c3360be0ebd2e40bdc1766905e08077b2207125c6e8cdf8170 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:09:56 -0000 https://status.clickpost.ai/incident/1022942#aab5b747f03727e7f98a7e9457c33a30d5aa9dbba61fd70655af442047221516 Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:08:29 -0000 https://status.clickpost.ai/incident/1022942#5352c29d99df56c89568107b9e0bfde14c18d9ae1f54f2f4058756ff09d5776e Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:07:34 -0000 https://status.clickpost.ai/incident/1022942#b17e704aaf76b3872ae9a92b0156a4b23de4ca24ed8a867c9fec1713986c01cd Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:07:17 -0000 https://status.clickpost.ai/incident/1022942#7ec811a197a3de742cdb3b38ddc5a4d1b8f84779984e69707a173894c26e3831 Incident Tracking Page - personalised 1 and Returns and Exchanges - Admin Portal recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:06:54 -0000 https://status.clickpost.ai/incident/1022942#94fc43bad9a1294351334edac659b53f35d1428ccb93b69f341ab97b37dd2c46 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:05:13 -0000 https://status.clickpost.ai/incident/1022942#5b62c2143578f2f3a692cc0388a249af7171fc23fbc2bf10f5c698bfa4b9adce Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:04:03 -0000 https://status.clickpost.ai/incident/1022942#b86f1b2c2e9ba8c0a30400a7d49fa26cb556940788be8594b41e7fe4191222d1 Incident Returns and Exchanges - Admin Portal went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:03:23 -0000 https://status.clickpost.ai/incident/1022942#f72f87c6ee1e32c2289411e594f200a677c0f65c49c21333a9208400e1e1aa32 Incident Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:02:21 -0000 https://status.clickpost.ai/incident/1022942#2a04b521fa34056c4d10bc410f7cd4278bebd22e9436462ce91f7f7ef9d98fd2 Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/1022942 Thu, 20 Aug 2026 09:01:40 -0000 https://status.clickpost.ai/incident/1022942#6f4cb412a2d8e886b5ff6a07eb484c979bc5be457607b6488e5776b054dbda0f Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/1023386 Thu, 20 Aug 2026 08:55:00 -0000 https://status.clickpost.ai/incident/1023386#7ae7d38d6b604c98df5b8fc48be18ce8c4f7b79a0b1f02c55c7dd50f449513dc Incident We are currently experiencing an issue with ClickPost Custom Labels, due to which the default ClickPost labels are being passed instead of the configured custom labels. The team is proactively working on resolving the issue. https://status.clickpost.ai/incident/1020234 Wed, 19 Aug 2026 00:05:51 -0000 https://status.clickpost.ai/incident/1020234#bb3360f7942c4e3df1498ee6dd98357a32520064432319414533d2d3c95e5552 Incident API - Recommendation & Order Creation recovered. https://status.clickpost.ai/incident/1020234 Wed, 19 Aug 2026 00:02:08 -0000 https://status.clickpost.ai/incident/1020234#ddbce6ec85b611681ffbf9699c6fb78a3832080fc4d760b38c4e590d7b8cfcc9 Incident API - Recommendation & Order Creation went down. https://status.clickpost.ai/incident/1018258 Tue, 18 Aug 2026 00:03:52 -0000 https://status.clickpost.ai/incident/1018258#a4f21cb8c77d18e433ef38869f5dbf927053094c809298f8d422bf2e239f68b1 Incident API - Recommendation & Order Creation recovered. https://status.clickpost.ai/incident/1018258 Tue, 18 Aug 2026 00:02:03 -0000 https://status.clickpost.ai/incident/1018258#f0d94c9158b4a21bb21b6f4591b1356f430b6268dbf0b25946de9aaaa45d9c80 Incident API - Recommendation & Order Creation went down. https://status.clickpost.ai/incident/1014723 Sun, 16 Aug 2026 00:05:47 -0000 https://status.clickpost.ai/incident/1014723#61d9d67a4e03ea959ae72d86b853a489be1357131ccb1f9d3f8633039420ae85 Incident API - Recommendation & Order Creation recovered. https://status.clickpost.ai/incident/1014723 Sun, 16 Aug 2026 00:02:10 -0000 https://status.clickpost.ai/incident/1014723#02ca57554414ef2ff63f65c8b22294a5ef9886041d4cbcb8fa925e04161b898f Incident API - Recommendation & Order Creation went down. https://status.clickpost.ai/incident/1012647 Fri, 14 Aug 2026 19:01:08 -0000 https://status.clickpost.ai/incident/1012647#ca52530fddb3a4a3ef65e580b69c7c005134f3190a758bc35b43c52a67f00c35 Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/1012647 Fri, 14 Aug 2026 19:00:00 -0000 https://status.clickpost.ai/incident/1012647#35bcdb56a0362829d41edfa04f678f9df213e56edaa24591025911dde09c6e3a Incident Tracking Page - personalised 3, Tracking Page - personalised 4, and Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/1012647 Fri, 14 Aug 2026 18:58:53 -0000 https://status.clickpost.ai/incident/1012647#0ca78ec505c21fc26c5a514d40e1ad844b9a7586cb8102f3cd7cd5e76bfeee46 Incident Tracking Page - personalised 1, Tracking Page - personalised 3, Tracking Page - personalised 4, and 1 other resource went down. https://status.clickpost.ai/incident/1010722 Thu, 13 Aug 2026 11:56:58 -0000 https://status.clickpost.ai/incident/1010722#47a72b31c37b5c0e206f605421737a3f7ba72befa7ffa3528508423e3769e9ca Incident Returns and Exchanges - Customer Portal recovered. https://status.clickpost.ai/incident/1010722 Thu, 13 Aug 2026 11:46:42 -0000 https://status.clickpost.ai/incident/1010722#63964fe04d48368793d6bc7010cf78d77edf46c0f9c176458e6398d7c1f974a2 Incident Returns and Exchanges - Customer Portal went down. https://status.clickpost.ai/maintenance/1008028 Tue, 11 Aug 2026 03:53:25 -0000 https://status.clickpost.ai/incident/1008028#43b7d89b1d200075085baeea231d0f481093731aa9550f218bd0e232e05b65a3 Maintenance We will be performing scheduled maintenance on our Reporting module on 11th August 2026, from 9:30 PM IST to 12:00 AM IST. Please note that during this window: - Data synced before 9:30 PM IST will remain available for download and API retrieval. - New data will not be synced and will not be available to download via the dashboard or fetch via Reporting APIs - Data syncing will resume once the maintenance is completed. Thank you for your patience and understanding while we complete this maintenance Regards, Team Clickpost https://status.clickpost.ai/incident/1005422 Sat, 08 Aug 2026 10:08:29 -0000 https://status.clickpost.ai/incident/1005422#84ef1e8d536af26ecd1705643068b18403bdf51ddb0059e5f06cae9337008fc3 Incident Returns and Exchanges - Customer Portal recovered. https://status.clickpost.ai/incident/1005422 Sat, 08 Aug 2026 10:05:46 -0000 https://status.clickpost.ai/incident/1005422#235372f89777a85d02d24229577e66ba438528f230c585561a5e15e31a3461d8 Incident Returns and Exchanges - Customer Portal went down. https://status.clickpost.ai/incident/995630 Tue, 04 Aug 2026 10:03:00 -0000 https://status.clickpost.ai/incident/995630#c7f4b39a6f88668c68d7643ff59e8b29931bef1cac5cf5d984414f75555347c2 Incident APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/995630 Tue, 04 Aug 2026 10:00:47 -0000 https://status.clickpost.ai/incident/995630#c88adc028ddb3a1e6405ae99b4b072fbb059eb69241e98bb1a37d915ad9c8a54 Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/993882 Mon, 03 Aug 2026 15:04:15 -0000 https://status.clickpost.ai/incident/993882#44344f5decb26710dc0d34501de76b00e8d27e50dfab148c754ec35ab32e8c8e Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/993882 Mon, 03 Aug 2026 14:54:26 -0000 https://status.clickpost.ai/incident/993882#b9aec09c5576d0e238d01ce35a69334ac5cadecfc68d9578a45dd5b8b32ea54c Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/993882 Mon, 03 Aug 2026 09:49:59 -0000 https://status.clickpost.ai/incident/993882#24d1bd3d7368da74c10a3dabac59b86b79e39e3a6b47a82856a47a7b8bb82c79 Incident APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/993882 Mon, 03 Aug 2026 09:48:22 -0000 https://status.clickpost.ai/incident/993882#5ddb994097e0063b1281fb5bb53467df79bd97f3c2cf919952b1d6a02edb210f Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/984815 Wed, 29 Jul 2026 10:34:23 -0000 https://status.clickpost.ai/incident/984815#133b2eed5dc7c79aee29f3b6cdd2127c9aa1e5f0cb28babc81e7377c883c5ba6 Incident Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/984815 Wed, 29 Jul 2026 10:33:24 -0000 https://status.clickpost.ai/incident/984815#765840f59740046b16a863bd027d1cdbe514a80dae8d528396fa421e8c12ddfa Incident Tracking Page - personalised 6 went down. https://status.clickpost.ai/incident/980686 Mon, 27 Jul 2026 16:37:50 -0000 https://status.clickpost.ai/incident/980686#3540a41cbd46dc4b34d3185a9c55bc7419f78cf4bed3d2b74a265936c2ddec99 Incident Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/980686 Mon, 27 Jul 2026 16:36:28 -0000 https://status.clickpost.ai/incident/980686#b007a75fb8910d4435c30441b093aa389b82c107474522352ba1dd09b559fca8 Incident Tracking Page - personalised 6 went down. https://status.clickpost.ai/incident/979484 Sun, 26 Jul 2026 19:49:25 -0000 https://status.clickpost.ai/incident/979484#a9dbf1325ad5fd2f12d9b4f6ff08fb82f22de9b095cfb55e11482eb659365d61 Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/979484 Sun, 26 Jul 2026 19:42:45 -0000 https://status.clickpost.ai/incident/979484#1dc9748fe9c2e5539c105d12344ae2572a3356fe0f8e6523c6a25b377f9a03ce Incident Tracking page - backend application went down. https://status.clickpost.ai/maintenance/978737 Sun, 26 Jul 2026 07:47:18 -0000 https://status.clickpost.ai/incident/978737#0c07e922cf02f8a5f8fd7f8169daeaab059b6fc118b3273b7fd260caacc7ccda Maintenance We will be performing an optimization activity on our dashboard infrastructure on Monday, 27th July 2026, from 1:00 AM IST to 1:10 AM IST. During this maintenance window, all dashboard services may experience temporary disruption or be briefly unavailable. No action is required from your end. Our team will closely monitor the activity to ensure the maintenance is completed smoothly and services are restored as quickly as possible. We appreciate your patience and understanding. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:13:44 -0000 https://status.clickpost.ai/incident/977533#e85cc00207c3d0012dc15823b2c0f9b9322fdb55671214bc74e113ebfad9dcef Incident Tracking Page - personalised 1 and Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:10:33 -0000 https://status.clickpost.ai/incident/977533#251387f197dee218543def0991af6e041d7fe8fafc5eb4810629fa43257ef400 Incident Returns and Exchanges - Customer Portal recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:08:46 -0000 https://status.clickpost.ai/incident/977533#21fc1db6ec167d699ea8e6cb1f5ef1b42424fed341fa9c8b82c6d5d71074955c Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:08:29 -0000 https://status.clickpost.ai/incident/977533#fcd38bf1265c43b441c33fd47e8ef1bcd7a82f1ca5ac95dd7359e9a07fee8e5c Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:08:14 -0000 https://status.clickpost.ai/incident/977533#9c8a4fb394b13d0f235ca1e40162e0a1d93dd919cf33717de2638869d3dbd3c9 Incident Tracking Page - personalised 3 and Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:06:34 -0000 https://status.clickpost.ai/incident/977533#8e608c714643dba405b5062e8fce50382d726ab876ab03ed24cf8c0f720afb93 Incident Dashboard - B2C [Backend] and Returns [Backend] and Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:05:05 -0000 https://status.clickpost.ai/incident/977533#725a0b45f6229f2fa55b7bd27f0f8d01856c0fdae86025f149c83e8189bbcc85 Incident Returns and Exchanges - Customer Portal went down. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:04:15 -0000 https://status.clickpost.ai/incident/977533#a593a6f836b30c70a98ade7a380b37d7f0cf08972de1394a9033c887c6815996 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:03:12 -0000 https://status.clickpost.ai/incident/977533#01b725e5e2099e0ab6ac55479fa010f46a6a98edad1157dcf00d7c5db942eb59 Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:01:57 -0000 https://status.clickpost.ai/incident/977533#dddc4c91aefb6f96634fc7b27684193cd30e80f7fe906ee71d74a4f3097f6fa8 Incident Tracking Page - personalised 2 and Tracking Page - personalised 3 went down. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:01:31 -0000 https://status.clickpost.ai/incident/977533#4acceae2a9658db9a2c78e5e9774936eed1966cfbc3a5223574eb9f0e8728366 Incident Tracking Page - personalised 1 went down. https://status.clickpost.ai/incident/977533 Sat, 25 Jul 2026 07:00:46 -0000 https://status.clickpost.ai/incident/977533#c11891725ffe5cdc82834f9f7934800e9b545e11adb8bd73204fb15a36c5bac7 Incident Tracking page - backend application went down. https://status.clickpost.ai/incident/975474 Thu, 23 Jul 2026 17:47:21 -0000 https://status.clickpost.ai/incident/975474#8d84406ed174013d903e87ce6284022ae8ed4d53edc4c8286f7ef2d759d7c32b Incident API - Recommendation & Order Creation recovered. https://status.clickpost.ai/incident/975474 Thu, 23 Jul 2026 16:26:38 -0000 https://status.clickpost.ai/incident/975474#b8cfb3de99d0c40f4b850eae038626951d38a5e4de61f135b4d7a4afdc5c500c Incident API - Recommendation & Order Creation went down. https://status.clickpost.ai/incident/972617 Wed, 22 Jul 2026 04:25:59 -0000 https://status.clickpost.ai/incident/972617#6f3f306ecb1ff708c7b2e6de08526018564e7d47cdbf3c13dce8ee3ae461f7d3 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/972617 Wed, 22 Jul 2026 04:24:22 -0000 https://status.clickpost.ai/incident/972617#8e6e89f58b2b2b704585e8f0bd0c9dee917329fd0dedf1fa6125786fc9891382 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/966968 Fri, 17 Jul 2026 07:25:48 -0000 https://status.clickpost.ai/incident/966968#526e62e367cac83d7a8b92809df81de14f6bc2991921121870c38ad69b871fab Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/966968 Fri, 17 Jul 2026 07:24:06 -0000 https://status.clickpost.ai/incident/966968#4c7bded30c93649a56b6daf61ad009e68c6a82a0c2439cf2e59acc6eab08588c Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/960016 Sat, 11 Jul 2026 17:55:08 -0000 https://status.clickpost.ai/incident/960016#949ddfceafa86921ebcdaacaef0029aa199b13183ab9948965b2361a3bc4fbc4 Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/960016 Sat, 11 Jul 2026 17:51:19 -0000 https://status.clickpost.ai/incident/960016#e8bf782f1841d3b1dd20534f84a6ddbfcf0162c6ad808fbaca6147204c70eed5 Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/945822 Tue, 07 Jul 2026 07:46:07 -0000 https://status.clickpost.ai/incident/945822#077f10d5fe08ac956fa573bd8f4735733024d633d79c8f45e0218bfdcbb7e458 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/945822 Tue, 07 Jul 2026 07:41:56 -0000 https://status.clickpost.ai/incident/945822#cbc2a456ecd9d43088853327675df7836b931a223bec25529bc4593198c605b7 Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/939444 Tue, 30 Jun 2026 13:15:41 -0000 https://status.clickpost.ai/incident/939444#aea7c23b20e5231074180d0147dd31a821bc52491945ee23a70e5c91c60782f3 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/939444 Tue, 30 Jun 2026 13:14:24 -0000 https://status.clickpost.ai/incident/939444#60c901c14bd63bc0f4bdb8ae2784816880cbcf5730145707fb0b071ba36ee1fc Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/936737 Sat, 27 Jun 2026 07:03:28 -0000 https://status.clickpost.ai/incident/936737#1124876d99fdeaa1be89657c8ccc0b7485d0af270dd124c8f177e2d1afeec7eb Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/936737 Sat, 27 Jun 2026 06:54:52 -0000 https://status.clickpost.ai/incident/936737#265425c261b73596fb1429c3a29552045840718e0bf4c2b23a340c2aeb1e4deb Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/936737 Sat, 27 Jun 2026 06:38:29 -0000 https://status.clickpost.ai/incident/936737#76a8e0bddd17bf6cdcbeca5fd7dd055c83b4b6b19e24850b2653097153950726 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/936737 Sat, 27 Jun 2026 06:35:25 -0000 https://status.clickpost.ai/incident/936737#3bad51e324bd48dd55bcbc44afb1a0cd78be24af67fb83306449a118566b8e23 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/936349 Fri, 26 Jun 2026 19:00:35 -0000 https://status.clickpost.ai/incident/936349#4db0059fe58242cf504df542cb4dc602116dde6d881824eef42099c2d5941ff1 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/936349 Fri, 26 Jun 2026 18:55:40 -0000 https://status.clickpost.ai/incident/936349#bad9364698f34c677913c87f038b3ba470c957829d11a964e6423ed9a231d130 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 13:08:49 -0000 https://status.clickpost.ai/incident/934905#98280a2880c97e8605827166cc3a726c02165b82e6c91ee42e56a7c26bdead73 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:32:09 -0000 https://status.clickpost.ai/incident/934905#0bbf9968b6832e4affcb8df3839ed5c6f7eb8f0385da8ddd2192ce0ca3e99b98 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:31:32 -0000 https://status.clickpost.ai/incident/934905#4d6cbcffb88cab13d07d71a3fc31aa6b293fa21a263a108c18766331c8d95db7 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:26:01 -0000 https://status.clickpost.ai/incident/934905#b130d60e489a875d54b6f07832953ecd34b03dacf39ca91d0b05187bb52fa349 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:24:42 -0000 https://status.clickpost.ai/incident/934905#31fbf35f99f27c4de111a864d48d2070b3e17023618a3b1614f52d1e639a1a1e Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:16:56 -0000 https://status.clickpost.ai/incident/934905#fffcf3c55cf56bb70b09c00a1401c6d353990afbc9cb496644a0f9edaa63af4f Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 12:13:58 -0000 https://status.clickpost.ai/incident/934905#61db29c252954ddc15bb3248b92ec12268ab9a611c6888e19da60605c3018c9a Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/934905 Thu, 25 Jun 2026 11:56:05 -0000 https://status.clickpost.ai/incident/934905#6dd2a3d090ec1cf343411ad1e5ab821d8c386230ceceeae36bdb8123fc672f90 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:52:22 -0000 https://status.clickpost.ai/incident/933320#53775be265f7037248d6d66b629a46aab8a0f1f579cb11e75b6b77a11bab4040 Incident Dashboard - B2B recovered. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:50:03 -0000 https://status.clickpost.ai/incident/933320#0b6b5a7699890dc68799fac9adcc34ce4257ac927a892667261693f4b6e3b7c2 Incident Dashboard - B2C recovered. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:44:10 -0000 https://status.clickpost.ai/incident/933320#34cfacd2ac33444f81f22c9db64b913d9a7fcf39424e25cddd9c4ca28de745a6 Incident Returns and Exchanges - Admin Portal recovered. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:38:59 -0000 https://status.clickpost.ai/incident/933320#c8db5e6a27c49fdd756eb227164e332321b1501c1892447d5fbf3c93d0e7acf7 Incident Returns and Exchanges - Admin Portal went down. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:33:55 -0000 https://status.clickpost.ai/incident/933320#98dee4f7dd7ac7075a0d10aaa17e37bb83c0dbfbcab1e1e5c56f82176db414ad Incident Dashboard - B2B went down. https://status.clickpost.ai/incident/933320 Wed, 24 Jun 2026 10:32:25 -0000 https://status.clickpost.ai/incident/933320#92f4c75e678455c1d9896807d073338f8b4c116bf6078ab6d66bf94e49f04e80 Incident Dashboard - B2C went down. https://status.clickpost.ai/incident/931175 Mon, 22 Jun 2026 12:56:32 -0000 https://status.clickpost.ai/incident/931175#42c3780faca84673942e46dc568d62d2a5dbe6b0fa06610568b0c1053f9ca7c1 Incident Tracking Page - personalised 2 recovered. https://status.clickpost.ai/incident/931175 Mon, 22 Jun 2026 12:54:36 -0000 https://status.clickpost.ai/incident/931175#ebe51393dd261beb3603ea64cd484b2aaf5e816527a97534b4c1aac5bd5ffb4b Incident Tracking Page - personalised 4 and Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/931175 Mon, 22 Jun 2026 12:54:13 -0000 https://status.clickpost.ai/incident/931175#91e1cb54421669c70e4cfcb8f88b5b1f509049ceef6df6d5ba536052c8bd44c1 Incident Tracking Page - personalised 3 recovered. https://status.clickpost.ai/incident/931175 Mon, 22 Jun 2026 12:53:53 -0000 https://status.clickpost.ai/incident/931175#9d6508c8f21f7b3d6a676ff42f7dd3e3f4976a73d7d99eaa993b25f69c13d977 Incident Tracking Page - personalised 2 went down. https://status.clickpost.ai/incident/931175 Mon, 22 Jun 2026 12:52:56 -0000 https://status.clickpost.ai/incident/931175#43c74ac5d64458f8c1d28eece05d781784335432cfc268829991bed38d3f401e Incident Tracking Page - personalised 3, Tracking Page - personalised 4, and Tracking Page - personalised 6 went down. https://status.clickpost.ai/incident/930454 Sun, 21 Jun 2026 17:12:59 -0000 https://status.clickpost.ai/incident/930454#0e37c22815cfa05a2fa4464a4f9c1c8bec844b5e63dd655033411f7380fbe2a6 Incident Dashboard and Tracking Page - personalised recovered. https://status.clickpost.ai/incident/930454 Sun, 21 Jun 2026 17:10:51 -0000 https://status.clickpost.ai/incident/930454#e9348a10bffcc4df0ffbe8fe0afb5ae42cf91bfa46af93d48c7d75dcc98ac493 Incident Dashboard and Tracking Page - personalised went down. https://status.clickpost.ai/incident/925164 Tue, 16 Jun 2026 04:17:22 -0000 https://status.clickpost.ai/incident/925164#8dae81b424a381b44d1580062afbb0c5cb09c66a2644217d11972dbaa5b24494 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/925164 Tue, 16 Jun 2026 04:15:44 -0000 https://status.clickpost.ai/incident/925164#833dc134ee4bca129a3f9bb3b1b487b0b795cd2bb2fc4ab134c514d837302cae Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/924247 Mon, 15 Jun 2026 08:08:15 -0000 https://status.clickpost.ai/incident/924247#c8d058ac7ce822f90e9eaca5d0c04d11390652619f518e73925265869464f61c Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/924247 Mon, 15 Jun 2026 08:06:12 -0000 https://status.clickpost.ai/incident/924247#b1e8566f1d9e815c8b8519a803e34e9e45f63690b76ce4e06d13f0cbfca6ffcd Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/921967 Fri, 12 Jun 2026 12:45:38 -0000 https://status.clickpost.ai/incident/921967#d11925f820565f0b307e9b93e5fec7e19074b8f11b28ee050233fdc4e98c937a Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/921967 Fri, 12 Jun 2026 12:44:21 -0000 https://status.clickpost.ai/incident/921967#f63982e24f1193b780e62e5d70edfaa1038640a9cdc8aa143bf4a665944ef640 Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/921967 Fri, 12 Jun 2026 12:41:18 -0000 https://status.clickpost.ai/incident/921967#da6b09c6100c12d81ffac339986fe37f6cd72b19433c8e8323b613c9cd4584db Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/921967 Fri, 12 Jun 2026 12:39:34 -0000 https://status.clickpost.ai/incident/921967#c3d257e68341f0d12e81c0d857ad88297a5e2f6058d121dfdadcf2a6c3d7eefa Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:33:18 -0000 https://status.clickpost.ai/incident/919915#3ea52b25f586bbbe7c1aae4f28b8f86971ee6caa44df0169ea57444a9a9c232d Incident APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:32:13 -0000 https://status.clickpost.ai/incident/919915#f31a07d58adf9257f1faf7b01cec9fede5946dadccf2323ff02c14416a70dbfa Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:26:23 -0000 https://status.clickpost.ai/incident/919915#1083b78dae82928a5d9dc7e35c3441fda6e07fac2189a4e616b6faab6137cdc1 Incident APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:24:24 -0000 https://status.clickpost.ai/incident/919915#6b4c438bf7f22587cadffb6fa23f92b4e3acc222c85170df130ba6c73b8ca1fa Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:18:08 -0000 https://status.clickpost.ai/incident/919915#5196bc65cfbb85bfcc259d7f1a6034135f5b054fbe125da5301b0aa85c102214 Incident APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/919915 Wed, 10 Jun 2026 13:16:15 -0000 https://status.clickpost.ai/incident/919915#f0aeb4fd525def51d9567420534fcaa3d9f186e9bf4254ded122df9cbd3632a8 Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 06:40:53 -0000 https://status.clickpost.ai/incident/917527#19754d3417c071c6a43158ccf36f440a539ee9485447f88a3501c9499af6661b Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 06:37:03 -0000 https://status.clickpost.ai/incident/917527#c51e17c0280284188935698a7693d78c20c2fd46c6ec12712362057a63c2f2d9 Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 04:32:25 -0000 https://status.clickpost.ai/incident/917527#87c8edbb872307d45a2f568c6e20277f6ee045a93a795fa53e6857d6c850bd09 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 04:27:21 -0000 https://status.clickpost.ai/incident/917527#e39e06c5ce370edfff856f2ca05d1413d77117a3ba4164c70b593c3f88508a2f Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 04:21:16 -0000 https://status.clickpost.ai/incident/917527#0803cf524c5ef67a79155caa46fe2b7674c352b24bd59c330094b733d01b0ac9 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 04:14:49 -0000 https://status.clickpost.ai/incident/917527#03b33a4d0d57785f61ea23b1ea52b36bdc8c12fa8a7aa76a5357c03810724e4b Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 03:55:12 -0000 https://status.clickpost.ai/incident/917527#5e85fdfc886d9051e4758a2c3962f2875b3f5c42ddc014ed8de65fc08fd12c00 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/917527 Mon, 08 Jun 2026 03:53:36 -0000 https://status.clickpost.ai/incident/917527#fc8f0192c0ba5d536724b864b9a5e3af1b096edfc8bccc6a0ca78391005e9b4a Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:25:10 -0000 https://status.clickpost.ai/incident/915726#7c166722744e69308030b41f4d1f5db428430ee78a6b040dec20387de6489956 Incident APIs - Tracking - AWS, Dashboard - B2C [Backend] and Returns [Backend], and Tracking page - backend application recovered. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:24:15 -0000 https://status.clickpost.ai/incident/915726#500ba4237be9c3cc87ec7af32f0d88bbd0355aa4fc35edb14184ecf936782867 Incident APIs - Serviceability - AWS recovered. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:23:34 -0000 https://status.clickpost.ai/incident/915726#d0f3f983f82308f681988af44a7e57faf805a9e11aad9b1d239408e71b9434af Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:22:54 -0000 https://status.clickpost.ai/incident/915726#50d72c91048f16166630f3969726cd0177d45ed99ff12611c587ae1a15423d34 Incident Tracking page - backend application went down. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:22:23 -0000 https://status.clickpost.ai/incident/915726#f279e3590c9ca47675e529bdbc46eaad25f12224981025b616a9379e94fdab06 Incident Dashboard - B2C [Backend] and Returns [Backend] went down. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 16:22:10 -0000 https://status.clickpost.ai/incident/915726#9a1ef4985201a6d692e3cd4f8d26340861afa55ea4b66ea7104914f5fe023409 Incident APIs - Serviceability - AWS went down. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 12:29:38 -0000 https://status.clickpost.ai/incident/915726#379523345066c9e59591c60e08f451d0e9692d21bfee3cbf57b0745da1772061 Incident Estimated Delivery Date recovered. https://status.clickpost.ai/incident/915726 Sat, 06 Jun 2026 12:27:50 -0000 https://status.clickpost.ai/incident/915726#b93b2eb7d2917795b8ba2d9f999482b7d09c14505bb7b1735cb78fed8c027fb8 Incident Estimated Delivery Date went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:08:25 -0000 https://status.clickpost.ai/incident/911050#9f2532432fa2e068f90cfffc32de903b03e68f7b113d82be152d9142d882384c Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:06:30 -0000 https://status.clickpost.ai/incident/911050#6f6d62da0273a62bd840230001f48f405aca89b55502596e2536bc9fcac66477 Incident Tracking page - Basic recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:06:11 -0000 https://status.clickpost.ai/incident/911050#510d12092a5fa4fb1311992ba5344a700292ff8910e143ed102bc6d1d28ceea6 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:05:24 -0000 https://status.clickpost.ai/incident/911050#103b6ea87558a1114bb6bd7577de22c2100cd9ea0de2678ec850ab795adf5989 Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:05:02 -0000 https://status.clickpost.ai/incident/911050#6c3460b8e1ccedcfdbf8b1919c90df932e110e336f22ed2698622ba37542cb3f Incident Tracking page - backend application went down and APIs - Serviceability - AWS recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:04:52 -0000 https://status.clickpost.ai/incident/911050#1a45488f8840b2259b41ae7f3445be2c674cb53165e084b89c1d3c629275db33 Incident APIs - Tracking - AWS and Tracking page - backend application recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:04:09 -0000 https://status.clickpost.ai/incident/911050#6de8f450be7e9b1164ff254465220bf742777514cf00b1f86e6bd70f96c82f10 Incident Dashboard - B2C [Backend] and Returns [Backend] recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:03:34 -0000 https://status.clickpost.ai/incident/911050#3d7a838b302f8b9bfcceb526cfef685093da1a3d2cae37721bc4d18e999b2897 Incident APIs - Order creation / AWB Registration recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:02:55 -0000 https://status.clickpost.ai/incident/911050#935add21d933563e577d3977d7b15a39a6ad81cea6c59768321da7c678a7a8f5 Incident APIs - Estimated Delivery Date recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:02:01 -0000 https://status.clickpost.ai/incident/911050#3f2d9de10778d2cfb65da6e995aff87632fee49cf0c21631761688f09046ba52 Incident Tracking Page - personalised 1 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:01:03 -0000 https://status.clickpost.ai/incident/911050#a99bf97339fa542bc948ab5c28533f9d5fa899f9d7719124f532e312c5146b31 Incident APIs - Serviceability - AWS went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:00:53 -0000 https://status.clickpost.ai/incident/911050#82390619889e8a738c5ab705a342de963ca773df42405a00bf3e3307aa83cebe Incident Tracking page - backend application went down and APIs - Serviceability - AWS, Tracking Page - personalised 2, and Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:00:34 -0000 https://status.clickpost.ai/incident/911050#39241558a1ea79586dbae763dffc0e07c995f04462d5275a70cac2237e56a133 Incident Tracking page - backend application recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 15:00:09 -0000 https://status.clickpost.ai/incident/911050#b68097bdcf5581a77630252723af94837821e7996884c6d21dc6f6b5e8a9dc27 Incident Tracking Page - personalised 6 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:59:04 -0000 https://status.clickpost.ai/incident/911050#ad2bbf8ca0c4da627c032736ae15b674dd19ec51bdb4a4649b685b3a39befca8 Incident Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:58:29 -0000 https://status.clickpost.ai/incident/911050#150c8d8a76491e46ebcfef1dd6ab7ecd3d53c2ec0b0a40915d06ab59b363f7f4 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:17:16 -0000 https://status.clickpost.ai/incident/911050#4c24821438c77644a0ba391aa468f72c39de61bff12b7a4282a05b63ee8e8d12 Incident APIs - Tracking - AWS went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:17:12 -0000 https://status.clickpost.ai/incident/911050#281216d2e3009e920a64a9c5c1548bfabd5dc32ebb74cc4290e06dd8b01a6cb1 Incident Dashboard - B2C [Backend] and Returns [Backend], Tracking Page - personalised 4, and Tracking Page - personalised 6 went down and APIs - Tracking - AWS recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:15:36 -0000 https://status.clickpost.ai/incident/911050#d165208ee341599e0a58f23a8c000b94bc805b919b5c30953a5e6db694535164 Incident Tracking Page - personalised 4 recovered. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:15:31 -0000 https://status.clickpost.ai/incident/911050#4175ab7e0ca337b57e7bbd1dde2af1eccac99df8f9ddaf21a1354a1788412ac5 Incident APIs - Tracking - AWS and APIs - Estimated Delivery Date went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:15:02 -0000 https://status.clickpost.ai/incident/911050#bc3908b4b949e3a9621c4c675616a87e1b0b7d78b041ac04a8cd2ba0cc7d1eb7 Incident APIs - Order creation / AWB Registration went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:14:42 -0000 https://status.clickpost.ai/incident/911050#31e22cc23eecf97fa5a3c1e3c6921eaedff20d5b4d6d9225bbd3d66acc850b0f Incident Tracking Page - personalised 1 and Tracking Page - personalised 4 went down. https://status.clickpost.ai/incident/911050 Tue, 02 Jun 2026 14:13:52 -0000 https://status.clickpost.ai/incident/911050#c99b340c693c44072bd80d7daffba147c0b81cb6b6018c78e1362c276bd48380 Incident Tracking page - Basic and Tracking Page - personalised 2 went down. https://status.clickpost.ai/maintenance/874483 Sat, 18 Apr 2026 09:41:54 -0000 https://status.clickpost.ai/incident/874483#f76b72196ff1b50731ac895b61f0fe13b99e4f182232b27334566e1b04acbdfc Maintenance As per an update from the BlueDart team, the Shipping API will be temporarily unavailable on Sunday due to a planned application update during the following window: Maintenance Window:  2:00 PM to 2:30 PM IST Impact: During this period, no new orders will be manifested through the BlueDart carrier. Please plan your operations accordingly to avoid any disruptions. https://status.clickpost.ai/maintenance/870377 Mon, 13 Apr 2026 06:24:28 -0000 https://status.clickpost.ai/incident/870377#1a7424f7f2a695f5e0a96ead2f8874d8e1858d2afed7398ad037ced4b699c908 Maintenance We will be performing an optimization activity on our dashboard servers from Tuesday, 21st April 2026, 9:00 PM IST to Thursday, 23rd April 2026, 11:59 PM IST. During this time, all services will remain up and running. However, you may experience slight delays while accessing the dashboard. No action is required from your end. Our teams will be closely monitoring the systems to ensure a smooth experience. We appreciate your continued support and understanding. https://status.clickpost.ai/maintenance/858941 Fri, 27 Mar 2026 11:53:53 -0000 https://status.clickpost.ai/incident/858941#8c181b1898cb1f59bae7ea0898ce69b27c2f118ab31932036104edaa165239c7 Maintenance We will be performing planned maintenance on our systems on 1st April 2026 between 10:00 PM IST to 11:59 PM IST During this period, all services will remain active. However, you may experience slight delays in dashboard loading/rendering. We appreciate your patience and understanding. https://status.clickpost.ai/maintenance/704419 Mon, 11 Aug 2025 18:32:40 -0000 https://status.clickpost.ai/incident/704419#b1f77ceb74833f67bd220de60712f302734bc8a6c66c381b50ccaa93ea24cd67 Maintenance We will be performing planned maintenance on our systems on 18th August 2025. During this period, some services may be temporarily unavailable or experience delays. We recommend avoiding critical operations during the maintenance window. We appreciate your patience and understanding. We’ll share updates here as the maintenance continues.